FileMaker

Fundamentals of Exceptional Interface Design Seminar

Announcing the Fundamentals of Exceptional Interface Design Seminar for FileMaker Developers!

New York City
Oct 13-15, 2010

Register Now! http://vanguardcs.net/craft_of_filemaker.php

FileMaker Go

Like most FileMaker users, we were excited to learn about the release of FileMaker Go for the iPhone and iPad. It promises to offer a new level of flexibility in connecting with your data that many of us have been looking forward to for a long time. FileMaker has done a very nice job with this product.

PauseOnError - Portland Session Videos

PauseOnError has released its first round of session videos from its Portland unconference this past January. Many thanks to my fellow PoE Steering Committee members and friends for all the work. A special nod to Matt Navarre for helping with the pre-production content and fellow Steering Committee fellow, Andy Gaunt, for the great post-production support.

 

A word about FileMaker Pro 11

We are excited about the release of FileMaker Pro 11. There are a handful of feature and usability advancements that make it a very compelling upgrade and keep us excited about the evolution of the platform. We are looking forward to taking full advantage in our future solutions. We also understand that it will be some time before many organizations will be ready to make the move to a new version of FileMaker across all of their users.

Support: What are you paying for?

Not too long ago I had a customer ask me numerous times whether they were my "toughest" support case, and if they were "bothering" me by asking too many questions. I quickly answered "No", not really thinking about why this person was asking me these questions. They were in need of help, but at the same time, concerned about how I felt towards their questions and requests, and ultimately whether or not they were inconveniencing me by just asking. Don't get me wrong, I really did appreciate the concern this customer was showing me, but something did not sit right...

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